FREQUENTLY ASKED QUESTIONS
I LOVE THOSE GRANITE COUNTERS! - We do too. Please only clean them with granite cleaner or WINDEX so they can stay beautiful.
WHERE IS THE LAUNDRY ROOM LIGHT SWITCH? - I know it's in an odd location. You'll find it at the foot of the stairs leading to the basement. The other switch there is the light for the stairs.
WHY IS THE WASHING MACHINE DOOR OPEN? - When not in use, the manufacturer recommends leaving the door ajar to prevent mildew.
WHERE IS THE KITCHEN COUNTER LIGHT SWITCH? - These lights come on each evening automatically, but if you would like to override that, there is a switch under the counter above the microwave.
WHY DO SOME LIGHTS COME ON AND OFF BY THEMSELVES? - As a "Smarthome", some of the lights are on timers or sensors. All of the outside lights will do this, but you can still manually override them if you like. Tap the wall switch to turn on or off; press and hold to change the dimming level. The glass cabinets and kitchen counter lights are also automatic.
HOW DO I ADJUST THE THERMOSTAT? - The easiest way to do this is put the thermostat on HOLD and then set the temperature you want. It will maintain that temperature until you change it or take it out of HOLD. If you would like a schedule set, I can help you with that.
CAN I GET MAID SERVICE? - Yes, for an additional fee we are willing to have a maid come in during your stay. The house was cleaned professionally just before you moved in.
I HEAR A DRIPPING IN THE LAUNDRY ROOM - You may hear a small drip from the heating/air conditioning. This is normal as condensation from humidity in the air has to be drained away. It goes directly into a drain in the floor. You should never see standing water, so please report that immediately if you do!
ARE PETS ALLOWED? - Some are, with prior permission and an additional security deposit. These are taken on a case by case basis.
DO YOU RENT SHORT TERM? - Yes, month to month is fine. Minimum rental is 30 days. All rentals subject to 30 days notice to vacate. Odd periods are pro-rated based upon a 30 day month.